Refund policy
Return & Refund Policy
At Silky Babe Hair, we are committed to providing premium luxury hair products. Due to the hygienic nature of wigs, bundles, closures, and frontals, all sales are final.
For the safety and protection of all our customers, we do not accept returns, exchanges, or issue refunds once an order has been processed or shipped.
We encourage customers to carefully review product descriptions, lengths, textures, and color selections before placing an order.
Damaged or Incorrect Items
If you receive the wrong item or your order arrives damaged, please contact us within 48 hours of delivery at support@silkybabehair.com.
Your email must include:
-
Full name
-
Order number
-
Clear photos of the item
-
Description of the issue
After review, we will determine an appropriate resolution.
Order Changes & Cancellations
Orders cannot be modified or canceled once they have been processed.
By completing a purchase with Silky Babe Hair, you agree to these terms.